Terms & Conditions
Below are our terms and conditions. This always applies when you use or place an order via our website (s) and provides important information for you as a buyer. Therefore, read the terms and conditions carefully. We also suggest you save or print these terms and conditions so you can review them again at a later time.
Who are we?
Tupoa Hosting Technology, based in Doonholm Rd, Nairobi, Kenya (collectively, “we, us, etc.”). Through the website (s) of Tupoa Hosting Technology enables customers (hereinafter “you”) funds, codes etc. decline for various services. We supply only the codes that can be used in external service providers for which the code is appropriate and / or where it can be redeemed used.
Because we just provide the codes, we are not responsible or liable for any problems that you as a customer by or with these third parties. For any problems, questions, disputes and potential conflicts with legal requirements arising from the agreement that you as a customer with such third parties, you should contact those third parties.
You shall indemnify us against all claims of third parties in any form, related to the order with us.
Application, Creation and Execution
information on the site at all times correct and complete. All prices and other information on the website (s) and other materials derived therefore are subject to obvious programming and typing errors.
You can choose to us from various payment methods. On the website (s), you will find more information about it. Some payment methods attain to additional costs. The delivery of the order can delay the choice of a particular payment method.
Due to the nature of digital purchases, we have a strict return policy in place. Returns will only be accepted 48 hours after code delivery. Upon receiving of a returned code, we will check the codes status to make sure the item is currently unused. A refund will only be given once the code is sold to a new buyer and confirmed the new buyer has successfully redeemed (used) the code. Refunds are dependent on purchase turnover, and therefore cannot be time determined. Once original codes are resold, refunds may take 2-72 hours. In the event of a return, a processing administration fee of 500 ksh will be applied.
We process your personal data in accordance with the privacy statement published on the website.
The agreements are subject to US law.
Mandatory law does not stipulate otherwise, all disputes that may arise from the agreement will be submitted to the competent English court.
If any provision of these terms and conditions is found to be invalid, this will not affect the validity of the entire general conditions. We will in this case work with you to determine replacement (a) new provision (s), which as far as possible is held at the intent of the original provision.
If you have any questions, complaints or comments after reading these General Terms and Conditions, please feel free to contact us in writing or by e-mail.
Tupoa Hosting Technology
Doonholm Rd, Nairobi, Kenya
For other matters you can contact our support team via:
(254) 701-928-212 | (254) 740-740-836 (Monday to Sunday, 24 hours a day)
If necessary, they can put you in touch with management.